SMT is committed to the highest standards of openness, probity, and accountability. 

 

Whistleblowing is when an individual wants to raise concerns about a perceived wrongdoing openly or anonymously, where there is a public interest element or the matter concerns a perceived breach of SMT’s written ethical guidelines. Employees who have reason to believe that there are such issues of concern in SMT are encouraged to report this through SMT’s whistleblowing channel.

 

An issue of concern is different from a grievance, which has no additional public interest dimension and does not concern an alleged breach of written ethical guidelines. Grievances, in the first instance, should be handled by the appropriate manager within SMT. However, if this fails to resolve the matter, a complaint about a grievance may be referred to SMT’s legal department at legal@smtshipping.com.

 

If it is believed that the matter is an issue of concern, or involves suspected criminality or such serious misbehaviour that it cannot be discussed with the normal business contact, a whistleblowing system is available. 

 

We offer a channel for anonymous communication, which is provided by an external partner, WhistleB Whistleblowing Centre, to ensure your anonymity. We allow no retaliation against a person who sends a whistleblower report or message in good faith. 

 

The reporting channel can be accessed on any device, including smartphones, at the following web address: https://report.whistleb.com/en/smtshipping.

 

All whistleblowing reports received by SMT will be registered, and the person who submits a whistleblowing report will be notified that it has been received.

 

All whistleblowing reports will be investigated adequately and impartially by internal and/or external resources within a reasonable timeframe, taking into due account the nature and characteristics of the individual whistleblowing report on a case-by-case basis.

 

After a whistleblowing report has been processed and necessary investigations conducted, a decision shall be made regarding the outcome of the case, including whether to close the case or take other, appropriate measures.

 

If you have any queries regarding the whistleblower system, please contact legal@smtshipping.com