Categories of data we collect
You have a right to know how we use your data
You have a right under the GDPR to understand not only the specific personal data we gather, hold, and use (actions collectively referred to by the GDPR legislation as “processing data”). SMT may collect and process the following categories of information about you.
Sensitive personal data
It is important to note that in the course of providing services to you, we do not collect sensitive data, such as dietary restrictions, religious preferences, sexual orientation, etc. We will only collect and hold medical information that you consent to provide us and that has meaningful impact on your safety and other working in our offices and on our vessels.
How and why we use your personal data
We use your personal data for the following purposes:
- To provide professional services to you
When you ask information about the services we provide, help us purchase your goods or services, or work with us to have us provide you with service, we use your information to assure that those tasks are accomplished efficiently, professionally, and completely. For example, we would use your information to answer an enquiry, to issue an invoice, to pay an invoice, to negotiate a contract, to pay compensation, etc.
- To communicate with you and manage our relationship with you
Occasionally we may need to contact you by email or phone for administrative or operational reasons, for example in order to send you information related to your work with us and to follow up on ongoing work. Occasionally, we may need to send you documents or goods to your home address if you determine that this is the best delivery location, in which case we will use that information as well.Please be aware that these communications are not made for marketing purposes and will not be shared with third parties until we receive oral or written confirmation from you that we are free to do so. Your opinion is very important to us, so we may send you an email to seek your feedback.
We will use your communications with us and the feedback you may provide in order to manage our relationship with you.
- To personalize and improve your customer experience
We may use your personal data in order to tailor our services to your needs and preferences to provide you with a personalized experience. For example, if you inform us about your role in shipping and have consented to receive further communications from us, we will be able to send you correspondence relevant to your business and job function.
- To inform you about our company news
If you have given us your consent to receive communications like our newsletter or other marketing materials, we will send that information to you. Please note that we do not share your contact details or other personal data with other companies for marketing or any other purpose, unless we have first obtained your oral or written consent to do so.If you do receive our company newsletter or marketing materials and would prefer to be removed from our distribution list, kindly email your removal request to v.voorham@smtshipping.com or use our general privacy email box at privacy@smtshipping.com.
- To improve our services, fulfil our administrative purposes and protect our business interests The business purposes for which we will use your information include, but are not limited to, accounting, billing and audit, fraud screening, safety, security and legal purposes, statistical and marketing analysis, systems testing, maintenance and development of our services.
- To facilitate and improve the ways in which we interact with our current and perspective contractors and employees.
In order to fulfil our obligations and responsibilities as employers, we may use your information for such tasks as, but not limited to, payroll, accounting, insurance claims, next of kin notification, security and legal matters, distribution of marketing, recruitment, and promotional materials, and any task pertaining to the creation, fulfilment, adjustment, renewal, or lawful termination of an employment contract.
Cookies
SMT Shipping uses information that we gather from our own cookies, tracking pixels and other tracking technology integrated into the Services. This processing applies to all groups of end users of the relevant Services.
When you access and start using the SMT website or its digital newsletter the Nautical News, you are consenting to SMT Shipping’s processing data about you, as described in this privacy policy.
If your browser allows information files, so-called cookies, this is considered as your having given us consent to using cookies as stated in this privacy policy. Please also see our Cookie Policy . However, we wish to inform you that certain parts of the Services’ functionality depend on such consent and that your access to and experience as a user of the Services could therefore be affected.
When you access and start using the SMT website or its digital newsletter the Nautical News, you are consenting to SMT Shipping’s processing data about you, as described in this privacy policy.
If your browser allows information files, so-called cookies, this is considered as your having given us consent to using cookies as stated in this privacy policy. Please also see our Cookie Policy. However, we wish to inform you that certain parts of the Services’ functionality depend on such consent and that your access to and experience as a user of the Services could therefore be affected.
Recruitment Privacy Notice
If you contact SMT Shipping regarding a job vacancy, you will be asked to submit the limited personal data which is necessary for us to communicate with you and to process your job application. We take your personal data seriously, and will process your personal information strictly according to our Recruitment Privacy Policy.
| Categories of Personal Data |
Examples of Personal Data in this Category |
When do we process this type of personal data? |
Which legal basis do we rely on for processing your personal data? |
| Name, Surname, and Contact details |
- Email address
- Job title
- Telephone numbers
- Postal address
- Skype name
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- When you interact with one of our staff
- When you use our services of our staff
- When you contact us via our website
- When you enter into a contract with us
|
- We base the processing on our legitimate interest in running our daily business and being able to provide you with our services or in the performance of a contract. Insofar as we receive any sensitive information from you,
e.g. information on your health or religion, our processing will be based on consent, which we will ask you to provide upon receiving the information. |
| Personal Health Information |
- Results of a seaman’s medical exam and health checks
- Medical information pertaining to an insurance claim
- Dietary restrictions
|
- When you consent to the seafarer’s medical exam and health checks
- When you provide us with information pertaining to an insurance claim
- When you provide us with your dietary restrictions
|
- We base the processing of the results of the medical examination or health checks on the need to assure your medical readiness for work onboard the vessel and to assure that you have received all immunizations and medications necessary to perform your function safely for those and others.
- We process information pertaining to an insurance claim based on the desire to facilitate and resolve any insurance claim.
- We process notice of dietary restrictions to assure that we protect your safety and personal dietary preferences while working with us onboard our vessels, in our offices, or during a business-related meal or outside meeting space.
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| Categories of Personal Data |
Examples of Personal Data in this Category |
When do we process this type of personal data? |
Which legal basis do we rely on for processing your personal data? |
| Corporate and Personal Financial Information |
- Banking details for payments to your company
- Banking details for payments to you as an employee, seaman, contractor, or investor
- Banking details for third party designees
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- When you provide your company’s banking details to us
- When you provide your personal banking details to us
- When you provide us with the banking details for third party designees that you identify
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- We process your company’s banking details to assure that we pay you in full and in a timely manner for the goods and services you have provided to us.
- We process your personal banking details to assure that we compensate you in full and on time.
- When asked by our employees and contractors, we will with permission from both you and your designated beneficiary, send direct payments to your chosen third party beneficiary. We process that beneficiary’s personal financial information to facilitate those payments.
- In certain circumstances we may provide your banking details to insurers to ensure that the proceeds of any insurance claim is paid directly to you.
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| Information about your use of our contracts and related transactions |
- Your signed copies of agreements and contracts
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- When you sign a contract, MOA, or any other agreement with us
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- We process this information to enable us to perform the contract.
|
| Records about your role as a personal assistant for colleagues |
- Email address
- Job title
- Telephone numbers
- Postal address
- Skype name
- Email and postal correspondence with us
|
- When you conduct business on behalf of others
|
- We base the processing on our legitimate interest in running our daily business in the most efficient way.
|
| Categories of Personal Data |
Examples of Personal Data in this Category |
When do we process this type of personal data? |
Which legal basis do we rely on for processing your personal data? |
| Your communications with us |
- Emails
- Letters
- Telephone calls
- SMS
- Skype and Whatsapp
|
- When you contact SMT or you are contacted by SMT
|
- We base the processing on our legitimate interest in running our daily business and being able to provide you with our services or have you provide us with your services.
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